The short answer
Ensure Safety First
After a fire, your priority is the safety of everyone in the home. Leave the building immediately if you see flames or heavy smoke, and call 911 from outside. Do not re-enter until firefighters say it is safe. Even if the fire seems small, smoke can be toxic, and hidden damage may make floors or ceilings unstable.
Once you are outside, check for injuries and see a doctor if anyone feels unwell. Do not touch anything or attempt to clean up while the fire department is still working. Wait for their all-clear before you go back inside. If you have a place to stay, use it; otherwise, your insurance company can help you find temporary housing.
Contact Your Insurance Company
Your next step is to call your insurance company to report the fire. Have your policy number and a list of damaged items ready. The claims process starts with a phone call, and the insurer will guide you on what to document. Take photos and videos of the damage as you walk through the home, but only if it is safe to do so.
Policies vary, and your insurer decides what is covered. Ask about additional living expenses if you need to stay elsewhere. Keep receipts for any lodging, food, or clothing you buy. Your insurance company may provide a list of approved vendors, but you can choose your own professionals for restoration work.
- Call 911 if the fire is still active
- Wait for the fire department's all-clear
- Take photos of all damaged areas
- List damaged belongings for your claim
- Keep receipts for temporary housing
- Check your policy for coverage details
Secure the Property
After the fire is out, your home may be exposed to weather or further damage. Board up broken windows and doors to keep out rain and animals. Turn off the gas and electricity if the fire department has not already done so. Do not attempt to restore utilities yourself; wait for a qualified professional.
If you live in Mesa, keep a list of emergency contacts, like a plumber or electrician, in a safe place. A fire can damage pipes and wiring even in areas that look unaffected. The pros can assess what is safe to use and what needs to be replaced. Securing the structure prevents additional water damage from rain or sprinklers.
Assess Smoke and Soot Damage
Smoke and soot can spread throughout the entire house, even in rooms the fire never touched. They can stain walls, ceilings, and fabrics, and the odor can linger for months. Do not try to wash soot off with a damp cloth, as this can smear it deeper into surfaces. Leave the cleaning to the pros who have the right equipment.
The pros use specialized techniques to remove soot from drywall, wood, and other materials. They may also use air scrubbers to filter out smoke particles. If the fire was large, the entire home might need a thorough cleaning. Ask the pros whether they handle fire damage or if they can recommend a fire restoration specialist.
Plan for Water Damage Cleanup
Firefighting efforts often leave behind significant water damage. Water from sprinklers or hoses can soak carpets, drywall, and flooring, leading to mold if not dried quickly. You should start drying the area as soon as the fire department gives the go-ahead. Open windows and run fans to promote air circulation.
Water damage cleanup often involves removing wet carpet, padding, and damaged drywall. The pros will assess what can be saved and what needs to be replaced. They use dehumidifiers and moisture meters to ensure everything is dry. If you have significant water damage, you may need services like carpet water damage cleanup or drywall repair.
- Open windows to ventilate the space
- Run fans to speed up drying
- Remove wet rugs and furniture
- Use dehumidifiers if available
- Check for standing water in hidden areas
- Call the pros for a thorough assessment
Need help right now?
Phones are answered 24/7 for Mesa and nearby communities.
Call Now (480) 898-4279Frequently asked questions
Can I clean soot off my walls myself?
It is sensible to leave soot cleaning to the pros. Cleaning soot with the wrong methods can push it deeper into surfaces and make the job harder. The pros have special sponges and solvents that remove soot without spreading it. For your safety, wear gloves and a mask if you attempt any cleaning.
How long does it take to recover from a house fire?
Recovery time depends on the extent of the damage. A small fire in one room might take a few weeks, while a larger fire can take months. The pros can give you a timeline after assessing the damage. Your insurance company can also provide guidance on the process.
What should I do about my damaged belongings?
List every item that was damaged or destroyed, and take photos of each. Do not throw anything away until your insurance adjuster has seen it. For items like clothing, you may be able to have them professionally cleaned. Your insurance company will tell you what is covered under your policy.